Your customers are engaging with your brand, posting glowing compliments by day and outlandish complaints by night. When it comes to text, image, and video content moderation, you need an experienced Business Expert to represent and protect your brand with the right human touch. Across all platforms, languages, and regions, Business Expert Services is the premier resource for social and user-generated content moderation.
Managing Relationships
Monitoring and Engaging in Conversations
Ensuring brand Protection and Audience Safety
Reviewing Chat-room, Message Boards and Comments Content
Escalating Critical Issues to Stakeholders
Consulting
Cross-Platform Strategies for Moderation
Implementing Behavior-Management Software
Chat and Safety toolset Recommendations
Coppa Compliance and Child Safety Best Practices
Options
Foreign-Language/Bilingual Moderation
Tailored Scheduled with Full Hours and/or 15-minute scans
